IMS Integrated Management System Safety, Quality & Enviro story...

Smarter Safety Commences…

Christine and Roger both finished their previous working lives in 2004 and launched Smarter Safety in January 2005. This small venture has grown into a large successful business employing a number of family members working from our Euroa Vic office, their home offices or the mobile office when we are on the road. 

A family business in the true meaning of the words and we have plenty of resources with 8 children between us and at the last count, 17 grandchildren and one great grandchild. Currently son Leigh, daughters Terri-Anne, Jane and Deonee and Christine’s sister Natalie are supervised by Christine, creating, updating and supporting client systems while Roger fulfills the business marketing, communications and the sourcing of new clients.

Christine and Roger initially went “on the road” all round Australia mailing out our brochure in advance of visiting different regions in a LandCruiser with a large printer in the back seat and towing a camper trailer. That mobile office soon evolved into an off road caravan with the printer installed in it. That has since been replaced with a small mobile home with no printer at all as the technology of today is electronic and with Leigh & Terri-Anne’s IT skills coupled with Christine’s extensive knowledge and experience, Smarter Safety is clearly leading the industry on this cutting edge technology.

Our Smarter Safety story video …

Smarter Safety Skills

Christine (as Christine Richter) had 14 years with Pioneer Road Services (now Fulton Hogan) working at the "coal face" with her last 8 years as Quality, Safety & Enviro Manager for VIC, SA & NT. Her formal study was completed in July 2005 with a Graduate Degree in OH&S. Roger with 30 years leading his family's supermarket chain understands the difficulties experienced by independent business operators. 

Smarter Safety Baseline

Christine’s Pioneer paving crews were primarily made up of first generation European migrants; great fellas who built terrific roads but many didn't speak English well and most struggled to read and write it. Christine soon learn't to re-write "lawyer talk" procedures from Head Office making them brief & easy while ensuring a compliant result. The Smarter Safety IMS has  been written in this manner from the ground up. Necessary forms have a minimal writing requirement by the operator and clients do not need a "high-flyer" to manage this IMS on a daily basis.

Smarter Safety Support

Smarter Safety also provides clients with a comprehensive Support Program (we would argue that ours is the most effective in the industry) . Support is extremely broad and includes professional Safety, Quality & Enviro help with tenders & Expressions of Interest ensuring best results plus weekly email newsletter alerts and updates.

Smarter Safety is Online Systems Savvy


In 2013 we head hunted son Leigh from his position as IT Manager for a major Melbourne financial institution to share in the ever increasing interest in the business.

Leigh lives and breaths this industry spending much time at the coal face on major projects, supporting clients at Certification Audits and being our first responder for all customer queries. Furthermore he has a passion for reading and understanding volumes of government legislation. 

Leigh's industry knowledge and IT background makes him the logical one in the business to work with the fantastic, Vancouver based Eelzee Solutions (daughter Terri-Anne) who has developed SmarterScreen where each client's whole Integrated Management System resides along with all its unique online modules.  Continual improvements to our client SmarterScreen and the development of additional better business modules continues today with more releases due in the future.

The Bottom Line

An easy to understand and easier to use compliant and certifiable IMS Integrated Management System with cutting edge integrated online technology puts Smarter Safety in a realm with no peers.

You are awesome! Thanks Leigh.
— 2017-09 Bendigo VIC (091)


Pictures displayed are all client work sites.