Our Health, Safety, Quality & Environment story...

Smarter Safety Beginnings...

Christine and Roger both finished their previous working lives in 2004 and incorporated Smarter Safety ready to launch in January 2005. This small venture has grown into a large successful business employing a number of family members working from our Euroa Vic office, their home offices or the mobile office when we are on the road. 

A family business in the true meaning of the words and we have plenty of resources with 8 children between us and at the last count, 17 grandchildren. Currently son Leigh, daughters Terri-Anne, Jane and Deonee and Christine’s sister Natalie are supervised by Christine, creating, updating and supporting client systems while Roger fulfills the business marketing and the sourcing of new clients.

Christine and Roger initially went “on the road” all round Australia mailing out our brochure in advance of visiting different regions in a LandCruiser with a large printer in the back seat and towing a camper trailer. That mobile office soon evolved into an off road caravan with the printer installed in it. That has since been replaced with a small mobile home with no printer at all as the technology of today is electronic and with Leigh & Terri-Anne’s IT skills coupled with Christine’s extensive knowledge and experience, Smarter Safety is clearly leading the industry on this cutting edge technology.

Christine and Roger no longer spend extensive time travelling as the business now grows primarily through referral and secondly via electronic contact (website and social media). This allows us much more time these days to attend all the birthday parties and in particular for Christine, to spend up on presents beforehand.

Smarter Safety Skills...

Christine (as Christine Richter) had 14 years with Pioneer Road Services (now Fulton Hogan) working at the "coal face" with her last 8 years as Quality, Safety & Enviro Manager for VIC, SA & NT. Her formal study was completed in July 2005 achieving a Graduate Degree in OH&S. Roger with 30 years at the helm of his family's supermarket chain understands the difficulties experienced by independent business operators. 

Smarter Safety IMS Foundations...

Christine’s Pioneer paving crews were primarily made up of first generation European migrants; great fellas who built terrific roads but many didn't speak English well and most struggled to read and write it. Christine soon learn't to re-write "lawyer talk" procedures from Head Office making them brief & easy while ensuring a compliant result. The Smarter Safety IMS has  been written in this manner from the ground up. Necessary forms have a minimal writing requirement by the operator and clients do not need a "high-flyer" to manage this IMS on a daily basis.

Smarter Safety IMS Support...

Smarter Safety also provides clients with a comprehensive Support Program (we would argue that ours is the most effective in the industry) . Support is extremely broad and includes professional Safety, Quality & Enviro help with tenders & Expressions of Interest ensuring best results plus weekly email newsletter alerts and updates.

 

Smarter Safety is Online Systems Savvy...

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In 2013 we head hunted son Leigh from his position as IT Manager for a major Melbourne financial institution to share in the ever increasing interest in the business.

Leigh lives and breaths this industry spending much time at the coal face on major projects, supporting clients at Certification Audits and being our first responder for all customer queries. Furthermore he has a passion for reading and understanding volumes of government legislation. 

Leigh's industry knowledge and IT background makes him the logical one in the business to work with the fantastic, Vancouver based Eelzee Solutions (daughter Terri-Anne) who has developed SmarterScreen where each client's whole Integrated Management System resides along with all its unique online modules.  Continual improvements to our client SmarterScreen and the development of additional better business modules continues today with more releases due in the future.

 

Smarter Safety Bottom Line...

An easy to understand and easier to use compliant and certifiable IMS with cutting edge integrated online technology puts Smarter Safety in a realm with no peers.


You are awesome! Thanks Leigh.
— 2017-09 Bendigo VIC (091)

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